Do you accept returns or exchanges?

DesignBildr offers print-on-demand services and prints user designs as is. It’s the user’s responsibility to make sure they are 100% happy with the design before submitting their order.

However, if there is a print quality issue, we will do everything we can to fix things. In most cases, we’ll offer a reprint but, if we determine that we can’t provide a quality product, we’ll provide a refund. Please note that we cannot refund or replace items if you simply changed your mind, made typos, used the wrong photo, or ordered the wrong size.

We aren’t being mean – we simply can’t accept returns because there is no way for us to sell your custom-made product and cover the manufacturing and shipping costs. Ordinary store-bought products can be returned because they can be resold to other customers.

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